Contact us and Consult our General Terms and Conditions of Sale and Services

GENERAL TERMS AND CONDITIONS OF SALE AND SERVICE ALARM KIT

TERMS OF SERVICE AND RETURNS POLICY - ALARM KIT

This website is operated by ALARM KIT (trading name) with registered office at 22 Avenue de Saint Ouen, 75018 Paris, France and carratera General del norte 78, A15, La victoria de Acentejo, Spain with registration number B-76804657 under the name of The V Pod Company S.L. . Throughout the site, the terms "we", "us" and "our" refer to ALARM KIT and The V Pod Company S.L.. ALARM KIT offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you are engaging in our "service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including any additional terms and conditions and policies referenced herein and/or available through a hyperlink. These Terms apply to all users of the Site, including, but not limited to, users who are browsers, sellers, customers, merchants and/or content contributors.
Please read these terms of use carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these terms of service. If you do not agree to all of the terms of this agreement, you may not access the website or use the services. If these terms of service are considered an offer, acceptance is expressly limited to these terms of service.

Any new features or tools added to the current shop will also be subject to the terms of service. You can view the most recent version of the Terms of Service at any time on this page. We reserve the right to update, modify or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website following the posting of any changes constitutes your acceptance of those changes.
Our shop is hosted on Shopify Inc. which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - CONDITIONS OF USE OF THE ONLINE SHOP

By accepting these Terms of Service available at https://alarm-kit.com/, you represent that you are at least the age of majority in your state or province of residence, or that you are of the age of majority in your state or province of residence and that you have given us your consent to allow any minor in your care to use this site.

You may not use our products for any illegal or unauthorised purpose and you may not, in using the service, violate the laws of your jurisdiction (including, but not limited to, copyright laws).

You must not transmit any worms, viruses or code of a destructive nature.

Any breach or violation of any of the conditions will result in the immediate termination of your services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason and at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks; and (b) modifications to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted when transferred over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the service, use of the service or access to the service or any contact on the website through which the service is provided, without our express written permission.

The headings used in this agreement are for convenience only and are not intended to limit or otherwise affect these conditions.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible for the accuracy, completeness or timeliness of the information provided on this site. The material on this site is provided for general information purposes only and should not be used as the sole basis for making decisions without consulting primary, more accurate, complete or timely sources of information. Any use of the material on this site is at your own risk.

This site may contain certain historical information. This historical information is not necessarily current and is provided for reference purposes only. We reserve the right to change the content of this site at any time, but we are under no obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - CHANGES TO THE SERVICE AND PRICES

The prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the service (or any part or content thereof) at any time without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension or interruption of the service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online on the website. These products or services may have limited quantities and can only be returned or exchanged in accordance with our returns policy. To view our returns policy, please visit RETURN POLICY

We have made every effort to display as accurately as possible the colours and images of our products that appear in shop. We cannot guarantee that the colour displayed on your computer screen will be accurate.
We reserve the right, but are not obliged, to restrict sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions or prices are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time. Any offer of products or services made on this site is void where prohibited.

We do not guarantee that the quality of the products, services, information or other items purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. Such restrictions may apply to orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. In the event of an order change or cancellation, we may attempt to notify you by contacting the email address and/or billing address/phone number provided at the time of ordering. We reserve the right to limit or prohibit orders which, in our sole judgement, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made from our shop. You agree to promptly update your account and other information, including your e-mail address and credit card numbers and expiration dates, so that we may process your transactions and contact you if necessary.

For more details, please consult our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may give you access to third-party tools that we do not monitor and over which we have no control or influence.

You acknowledge and agree that we provide access to these tools on an "as is" and "as available" basis without any warranties, representations or conditions of any kind and without endorsement. We have no liability arising from or relating to your use of any third party optional tools.

Any use by you of the optional tools offered on the site is entirely at your own risk and you must ensure that you are aware of and agree to the terms and conditions under which the tools are provided by the relevant third party supplier(s).

We may also, in the future, offer new services and/or features through the Website (including the provision of new tools and resources). These new features and/or services will also be subject to these Terms of Service.

SECTION 8 - LINKS WITH THIRD PARTIES

Certain content, products and services available via our service may include elements from third parties.

Third party links on this site may direct you to third party websites which are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and shall have no liability for any third party materials or websites, or any other third party materials, products or services.

We are not responsible for any harm or damage related to the purchase or use of goods, services, resources, content or any other transactions conducted in connection with third party websites. Please review the policies and practices of third parties carefully and ensure that you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to the relevant third party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specified submissions (for example, contest entries) or if, without our having asked you to do so, you send creative ideas, suggestions, proposals, plans or other materials, whether online, by e-mail, by regular mail or otherwise (collectively, "Comments"), you agree that we may, at any time and without limitation, edit, copy, publish, distribute, translate and otherwise use in any medium the Comments you send to us. We are and shall be under no obligation (1) to maintain any Comments in confidence, (2) to pay any compensation for any Comments, or (3) to respond to any Comments.
We may, but are not obligated to, monitor, edit or remove content that we, in our sole discretion, deem unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable, or that violates any party's intellectual property or these Terms of Use.
You agree that your comments will not infringe any third party right, including copyright, trademark, privacy, personality or any other personal or proprietary right. You also agree that your comments will not contain any defamatory or otherwise unlawful, abusive or obscene material or any computer virus or other malicious software which may in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or mislead us or others as to the origin of your comments. You are solely responsible for the comments you make and their accuracy. We take no responsibility for comments posted by you or by third parties.

ARTICLE 10 - PERSONAL INFORMATION

The submission of personal information through the Store is governed by our Privacy Policy. To view our privacy policy, please see [LINK TO PRIVACY POLICY].

ARTICLE 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies or omissions which may relate to product descriptions, prices, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Service or any linked website is inaccurate, at any time without notice (including after you submit your order).

We are under no obligation to update, modify or clarify any information contained in the Service or any related website, including but not limited to pricing information, except as required by law. No update or refresh date specified in the Service or on any related website shall be deemed to indicate that any information contained in the Service or on any related website has been changed or updated.

ARTICLE 12 - PROHIBITED USES

In addition to the other prohibitions set out in the conditions of use, you are prohibited from using the site or its content:
(a) for illegal purposes; (b) to solicit others to perform or participate in illegal acts; (c) to violate any international, federal, provincial or state regulation, rule, law or local ordinance; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse or threaten persons or property that is not protected by intellectual property rights; (f) to infringe the intellectual property rights of others; (e) to harass, abuse, insult, hurt, defame, slander, denigrate, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information;
(g) upload or transmit viruses or any other type of malicious code that will or may be used in a manner that adversely affects the functionality or operation of the Service or any related web site, other web sites or the Internet; (h) collect or track the personal information of others; (i) for spamming, phishing, pharming, pretexting, spidering, crawling or scrapping; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website if you violate any of the prohibited uses.

ARTICLE 13 - EXCLUSION OF WARRANTY; LIMITATION OF LIABILITY

We do not warrant that use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that we may from time to time withdraw the service indefinitely or cancel it at any time without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The service and all products and services provided to you through the service are (unless expressly stated otherwise by us) provided on an "as is" and "as available" basis for your use, without any representations, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title and non-infringement.
In no event shall ALARM KIT, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or damage whether direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, lost data, replacement costs or any other similar damages, whether based on contract, tort (including negligence), strict liability or otherwise, arising out of or in connection with your use of the website, strict liability or otherwise, resulting from your use of the service or any product obtained through the service, or for any other claim in any way connected with your use of the service or any product, including, without limitation, any errors or omissions in the content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) displayed, transmitted or made available through the service, even if advised of the possibility thereof.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the fullest extent permitted by law.

ARTICLE 14 - COMPENSATION

You agree to indemnify, defend and hold harmless ALARM KIT and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from and against any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

ARTICLE 15 - SEVERABILITY

If any provision of these Terms of Service is held to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed deleted from these Terms of Service, without affecting the validity and enforceability of any remaining provisions.

ARTICLE 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the date of termination shall survive the termination of this Agreement for all purposes.

These terms of service are valid until terminated by either you or us. You may terminate these terms of service at any time by notifying us that you no longer wish to use our services, or when you stop using our site.
If we believe that you are in breach of, or suspect that you have breached, any of the terms or provisions of these terms of service, we may also terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or we may consequently refuse you access to our services (or any part of them).

ARTICLE 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

These Terms of Use and any policies or operating rules published by us on this site or relating to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding all prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, without limitation, all prior versions of the Terms of Use).
Any ambiguity in the interpretation of these terms of use shall not be construed against the party who drafted them.

ARTICLE 18 - APPLICABLE LAW

These Terms of Service and any separate agreements whereby we provide services to you shall be governed by and construed in accordance with the laws of Spain.

ARTICLE 19 - CHANGES TO CONDITIONS OF SERVICE

You can consult the most recent version of the terms of service at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website regularly for changes. Your continued use of or access to our website or the service following the posting of any changes to these terms of service constitutes your acceptance of those changes.

ARTICLE 20 - CONTACT INFORMATION

Questions about the Terms of Use should be sent to us at hey (@) alarm-kit.com.

In order to be returned, your item must be in the same condition as when you received it, unworn or unused, with the tags and in its original packaging. You will also need your receipt or proof of purchase (order number).

To make a return, please contact us at hey (@) alarm-kit,com . If your return is accepted, we will send you a returns label and instructions on how and where to send your package. Items returned without a return request will not be accepted.

You can always contact us if you have any questions about returns at hey (@) alarm-kit,com.

Damage and problems
Please inspect your order as soon as you receive it and contact us immediately if the item is faulty, damaged or if you receive the wrong item, so that we can assess the problem and rectify it.

Exceptions / non-returnable items
Certain types of items cannot be returned, such as SIM cards (M2M SIM and Alarm SIM with no monthly fee), personalised products (such as special orders or personalised items and alarm registered by the end user online), and personalised stickers and safety signs. We also do not accept returns of dangerous goods, flammable liquids or gases. Please contact us if you have any questions or concerns about your specific item.

Unfortunately, we do not accept returns on sale items or gift cards.

Exchanges
The quickest way to ensure you get what you want is to return the item you have and, once the return has been accepted, make a separate purchase for the new item.

Refunds
We will notify you as soon as we have received and inspected your return, and let you know whether or not the refund has been approved. If the refund is approved, you will automatically be refunded using your original method of payment. Please bear in mind that it may take some time for your bank or credit card company to process and post the refund.

Our contact details are given below:

ALARM KIT

hey (@) alarm-kit.com

22 Avenue de Saint Ouen, 75018 Paris, France

Carretera General del norte 78, A15, La victoria de acentejo, Spain

NIF B76804657